Identifying the motivation for the SHIFT: S.D.A. We want to help you find a Solution make a Decision and get into Action. Getting started with a client is as easy as 1, 2, 3. I must first establish what I call the S.D.A. principle or a basic 1,2,3 approach to getting our clients into ACTION. As we all know, it’s impossible to help someone make a SHIFT if they are not ready and willing to move forward in their life. Here is the three step process I like to use, to see if this person is ready.